For those who remember the shift to team-based primary care, when did VA formally roll out the Patient Aligned Care Team model — I recall our site transitioning in 2010 — and what real-world difference did it make for your appointments or care coordination? I’m comparing notes to better advocate for improvements in access and continuity.
It was the 2010 national rollout, @OP, though our CBOC didn’t fully switch workflows until early 2011. What made a real difference for me was Secure Messaging my PACT RN first and asking for a ‘teamlet’ slot, which cut the back-and-forth and kept me with the same provider. If you’re comparing sites, see if they reserve same-day PACT slots for continuity.
2010 national rollout; pharmacist e-consults sped refills — ask for med-sync, @OP. Did yours offer that?
Switched late 2010; ask for ‘pre-visit labs’ — huddles cut time, though availability varies, @eforbes88.